Ocean Sonics is dedicated to your success. We want to ensure that when you purchase or rent an Ocean Sonics product, you understand how to utilize your new product to the best of its abilities. Therefore every purchase or rental comes with a free training session from Ocean Sonics. We are able to facilitate training in a number of ways, simply choose what format best suits your needs: Skype or Video Call or In-Person, additional charges may apply for in-person training. Your free training session will include a walk-through of your product set-up, deployment options, and data processing including using Lucy Software and/or a web browser to set-up your hydrophone and view and interpret your sound data.
Ocean Sonics’ team of engineers and multi-skilled personnel can help you accomplish your underwater sound needs.
Ocean Sonics is happy to provide troubleshooting and one-on-one support. Our staff is available to answer any questions and ensure that your data collection is as effective and easy as possible.
“Ocean Networks Canada performed a wide range of tests on the hydrophones prior to deployment to verify the manufacturer’s specifications. The hydrophone instruments met all the manufacturer’s specifications and were easy to use. Both models satisfy our requirements for dynamic range, sensitivity and, most importantly, reliability. When coupled with the fast and friendly customer support we have received, these LF and HF hydrophones are a good choice for our ocean observatory.”Tom Dakin Sensor and Technology Business Development Officer and Resident Ocean Acoustician Ocean Networks Canada
“We have been working with Ocean Sonics in our technology demonstration program since the first prototypes. Our science users have been very impressed with the very high quality data sets. Ocean Networks Canada is expanding our hydrophone network with Ocean Sonic icListen HF smart hydrophones across our observatory including new sites across coastal BC, as part of the Smart Oceans™ program. The compact size, Ethernet interface, high reliability and exceptional performance make these systems ideal for ocean observing applications such as mammal classification, vessel and ambient noise studies.”Scott McLean Director(Former) Ocean Networks Canada
“I have used many different hydrophones on different systems, but these icListen hydrophones are the best I’ve seen in many years. They’re calibrated to very low frequencies where I’ve never been able to get reliable data.”
Ross Chapman Professor Emeritus University of Victoria
The Ocean Observatories Initiative (OOI) Regional Scaled Nodes (RSN) had requirements for very broadband hydrophones with good noise floor characteristics and a wide dynamic range. The icListen HF hydrophones satisfied these requirements at a reasonable cost. The hydrophones were quite easy to use out of the box, and easily passed our intensive First Article tests centered on assuring any instrument will not interfere with or corrode any other instrument. Customer support has been quite good, with very detailed questions answered quickly and accurately.
Skip Denny Principal Ocean Engineer, RSN Applied Physics Lab, University of Washington.