Ocean Sonics offers many services for our equipment, including but not limited to: Calibrations, Repairs, Upgrades. All icListen Smart Hydrophones are pre-calibrated by our engineers at our facility in Nova Scotia before shipment. Each hydrophone comes with a calibration certificate indicating the data when it was tested and the outcome of the calibration test. Ocean Sonics recommends recalibrating your icListen Smart Hydrophone every 24 months.
Standard Calibration Information for Each Product:
HF (Standard or X2), In-air calibration at 25 Hz, in-water calibration from 10 to 200 kHz b. AF (and AFL), in-air calibration at 25 Hz c. LF, in-air calibration at 25 Hz
All Ocean Sonics products are warranted for 12 months from delivery or commissioning. We know accidents happen. If your product needs service, it will be repaired quickly at our facility in Nova Scotia.
Our field technicians are available for site visits to assist in troubleshooting. Experienced staff are also available by phone for support and troubleshooting.
Annual instrument maintenance ensures your instruments are in top condition and ready for deployment. Required upgrades are also included in annual maintenance.
“Ocean Networks Canada performed a wide range of tests on the hydrophones prior to deployment to verify the manufacturer’s specifications. The hydrophone instruments met all the manufacturer’s specifications and were easy to use. Both models satisfy our requirements for dynamic range, sensitivity and, most importantly, reliability. When coupled with the fast and friendly customer support we have received, these LF and HF hydrophones are a good choice for our ocean observatory.”Tom Dakin Sensor and Technology Business Development Officer and Resident Ocean Acoustician Ocean Networks Canada
“We have been working with Ocean Sonics in our technology demonstration program since the first prototypes. Our science users have been very impressed with the very high quality data sets. Ocean Networks Canada is expanding our hydrophone network with Ocean Sonic icListen HF smart hydrophones across our observatory including new sites across coastal BC, as part of the Smart Oceans™ program. The compact size, Ethernet interface, high reliability and exceptional performance make these systems ideal for ocean observing applications such as mammal classification, vessel and ambient noise studies.”Scott McLean Director(Former) Ocean Networks Canada
“I have used many different hydrophones on different systems, but these icListen hydrophones are the best I’ve seen in many years. They’re calibrated to very low frequencies where I’ve never been able to get reliable data.”
Ross Chapman Professor Emeritus University of Victoria
The Ocean Observatories Initiative (OOI) Regional Scaled Nodes (RSN) had requirements for very broadband hydrophones with good noise floor characteristics and a wide dynamic range. The icListen HF hydrophones satisfied these requirements at a reasonable cost. The hydrophones were quite easy to use out of the box, and easily passed our intensive First Article tests centered on assuring any instrument will not interfere with or corrode any other instrument. Customer support has been quite good, with very detailed questions answered quickly and accurately.
Skip Denny Principal Ocean Engineer, RSN Applied Physics Lab, University of Washington.