Career Opportunity: Customer Success Representative

Ocean Sonics Ltd. is a scaling, innovative, Ocean Technology company that designs and manufactures Smart Hydrophones used to improve the quality and success of underwater sound measurements. Ocean Sonics is seeking a talented Customer Success Representative who is happy, ambitious, and upbeat to process orders, and interact with customers providing quotations and solutions to our amazing customers. This is a dual role for someone with skills in inside sales and logistics but will consider individuals with either sales, inside sales or logistics


  • Identifying sales opportunities and gauge customers interest in obtaining products or services offered by the company, analyze each individual and make product recommendations based on a need or problem to be solved
  • Play an integral role in earning the trust of potential clients, presenting and delivering information
  • Responsible for shipping Oceanographic equipment
  • Handle the return of RMA’s and the return of goods
  • Closely monitor the production of each order ensuring all orders are completed by the
    deadline and shipped on time (Sales, Rentals and RMAs)

Click here for full job description as well as how to apply