Career Opportunity: Customer Success Representative
Ocean Sonics Ltd. is a scaling, innovative, Ocean Technology company that designs and manufactures Smart Hydrophones used to improve the quality and success of underwater sound measurements. Ocean Sonics is seeking a talented Customer Success Representative who is happy, ambitious, and upbeat to process orders, and interact with customers providing quotations and solutions to our amazing customers. This is a dual role for someone with skills in inside sales and logistics but will consider individuals with either sales, inside sales or logistics
only.
Responsibilities
- Identifying sales opportunities and gauge customers interest in obtaining products or services offered by the company, analyze each individual and make product recommendations based on a need or problem to be solved
- Play an integral role in earning the trust of potential clients, presenting and delivering information
- Responsible for shipping Oceanographic equipment
- Handle the return of RMA’s and the return of goods
- Closely monitor the production of each order ensuring all orders are completed by the
deadline and shipped on time (Sales, Rentals and RMAs)
